Trustindex verifies that the original source of the review is Google. We hired Circle Floors to replace our traditional hardwood floor (thin boards) with wider plank boards on the first level of our home. We couldn't be happier with the entire experience. It started with meeting Natasha in the showroom who was very personable, knowledgeable and helpful in showing and explaining the various hardwood options. Subsequently, Gerry (the owner) came out to the house to review the job so he could develop an estimate. I got a good feeling from him as we reviewed the details of the job. After meeting 3 other contractors, we decided to go with Circle Floors based on their presentation, responsiveness, and competitive quote. The crew of 3 (Izaquel, Alfredo, Martin) showed up with Gerry first thing Monday where we quickly reviewed the details of the job. They estimated the job to complete in 3 days and that's exactly how long it took them. They were very professional and respectful while working meticulously each of the days. They cleaned up after every day which made it manageable to move around the house at night. To demonstrate the kind of crew that they are, we asked them to do their best to preserve the moldings so that we wouldn't have to replace with new ones. I watched how carefully they removed it with very little damage, requiring just minor paint touch-ups that I was able to do on my own. The other contractors had indicated that this would be very difficult to do and that most of it including the walls would probably get damaged. I could tell that the head guy (Izaquel) was a perfectionist. I saw him reworking one of the final boards until he was happy with the way it lined up with our tiled kitchen. Additionally, I had mentioned to him that one of the other boards had a slight creek to it and he quickly said that he would address it. Gerry checked in with me every day to provide status and to ensure we were satisfied with how things were going, which was a nice touch. When they were done, they thoroughly cleaned the floors and the finished product was just beautiful (see attached pic). We are definitely on the picky side and could not be happier with our floor and everyone associated with Circle Floors. We highly recommend them and would not hesitate to hire them again for any future flooring needs.
